PRIVACY POLICY

Effective Date: March 2026

LinkUpus LLC DBA Answerfloai, respects your privacy and is committed to protecting the information you provide when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, AI systems, and communication channels.

Information We Collect

We may collect the following types of information when you use our website or services:

Personal Information

Name
Email address
Phone number
Business name
Project or service inquiry details

Technical Information

IP address
Browser type
Device information
Website usage data

Communication Information

Call recordings and transcripts
SMS/text messages
Email communications
Chat widget submissions
Customer service inquiries

SMS Opt-In Information

When you provide your phone number through our website forms, chat widget, or other contact methods, you are providing express consent to receive SMS communications from AnswerFloAI related to your inquiry or services requested.

How We Use Your Information

The information we collect may be used to:

Provide, operate, and maintain our services
Respond to inquiries and customer support requests
Schedule appointments or consultations
Send service-related communications (including SMS and email)
Improve website performance and user experience
Maintain system security and prevent fraud
Comply with legal obligations

SMS Communication Disclosure

By opting in to receive SMS messages from AnswerFloAI:

You agree to receive conversational messages related to your inquiry, appointment reminders, and service updates.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us through our website.

No Sharing of SMS Opt-In Information

SMS opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes. This information is used solely by AnswerFloAI to communicate directly with you regarding your requested services.

Sharing of Information

AnswerFloAI does not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

Payment processors
Communication providers (SMS, voice, email platforms)
Hosting and infrastructure providers
CRM and automation systems

All third-party providers are required to protect your information and use it only for service-related purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Enhance user experience
Analyze site traffic
Improve performance and functionality

You may adjust your browser settings to refuse cookies; however, some features of the site may not function properly.

Data Security

AnswerFloAI uses commercially reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.

Your Privacy Rights

You may request to:

Access the personal information we have about you
Correct inaccurate or outdated information
Request deletion of your personal data where legally permitted

Requests can be submitted through our website contact form.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

AnswerFloAI services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.